- Do I need to have health insurance to use Prosper Medical?
- Appointment Cancellation, No Show and Rescheduling Policy
- Cancelling Membership
- Where Can I View My Lab Test Results?
- How can I remove or change my credit card?
- How Do I Reset My Password?
- When Do I Join My Video Session?
- Troubleshooting Your Video Visit
- How Can I Make Sure Prosper Medical Has My Medical Records? Can You Help Me?
- How Long Does It Take to Get My Lab Results?
- Why Do I Need to Fast Before Some Lab Tests?
- Do I Have to Download the App to Join My Video Session?